Return & Refund Policy

At Reliance Golf, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help.

Return Eligibility:

  • Items must be returned within 7 days of the purchase date.
  • Items must be unused and in the same condition as received.
  • Customized or personalized items are not eligible for return unless they are defective or damaged upon receipt.
  • Returns are subject to inspection and approval.

Return Process:

  1. Contact our Customer Service team at helpdesk@reliancegolf.comor UAN:+92 330 9877777 to initiate the return process.
  2. Provide your order details and reason for the return.
  3. Once your return is approved, you will receive instructions on how to proceed.

Return Shipping:

  • Customers are responsible for return shipping costs unless the item received is defective or damaged.
  • We recommend using a trackable shipping service for return shipments.
  • Shipping costs are non-refundable.

Refund Process:

  • Refunds will be processed within 7 business days upon receiving and inspecting the returned item.
  • Refunds will be issued in the original form of payment.
  • Please note that it may take some time for the refund to appear in your account depending on your payment method and financial institution.

Islamic Principles of Business: At Reliance Golf, we uphold the Islamic principles of fairness, honesty, and justice in our business dealings. We believe in fulfilling our obligations to our customers with integrity and transparency. In accordance with Islamic teachings, we strive to provide a fair and reasonable return policy that balances the rights of both buyers and sellers.

Exchanges:

  • If you would like to exchange an item, please follow the return process outlined above and place a new order for the desired item.

Contact Us: If you have any questions or concerns about our return policy, please contact us at helpdesk@reliancegolf.com UAN +92 330 9877777. Our Customer Service team is here to assist you.

Note: This return policy is subject to change without prior notice. Please refer to the most recent version on our website for updates.